SFDC fields, in Marketo forms...

[Anonymous]

Hi all...

I'm having a problem - here it is...

I've created two fields, in SDFC, which have synced into Marketo, as SFDC custom fields (as opposed to native Marketo fields.)

I want to create a form, which references these fields.  (They're called npsscore [integer] and npscomments [text]).

When I try to add fields to a form, it seems to ignore the SFDC custom fields.

Can I work around this, in some way, or force Marketo to include SFDC custom fields in the form builder?

Thanks in advance!

[Anonymous]

Hi all

Many thanks for your responses.. a colleague took over the edits on the project, so I didn't check back in, at the time!

[John_Clark1 · Accepted solution]

Hi Leon,

What object were these fields created in in Salesforce?  Marketo can't edit Account, Opportunity, and Custom Object fields, so those would not be valid options when creating a form.

John

[Andy_Varshneya1]

Good point. Forgot to mention that.

[Andy_Varshneya1]

Hi,

As simple as this sounds, have you verified that the fields have synced over to Marketo and what their name is?

Virtually all fields in Marketo are form-friendly so if you're not able to add them to the forms, it's likely being caused by something else.

Andy