Send Alert Token Error

Anonymous
Not applicable

Send Alert Token Error

I have automatic email set up to send to the lead owner an alert when their lead interacts with pages on the website. I used the send alert token in the email as well as regular lead tokens. However, when you click on the lead name in the send alert token after a few days, we have been getting 404 error and sometimes the page doesn't even load. Does anyone have a fix for this?
Tags (1)
2 REPLIES 2
Grant_Booth
Level 10

Re: Send Alert Token Error

Hi Amanda,

For security reasons, the Send Alert URLs are set to expire after a few days. You can adjust how long they are valid by going to Admin > Login Settings > Edit URL Expiration. The maximum is 30 days.

Anonymous
Not applicable

Re: Send Alert Token Error

Thanks Grant! I was able to change the setting but is there a way to still access the links that went out last week, this week? They aren't working