Screen freeze on Marketo login

Grégoire_Miche2
Level 10

Screen freeze on Marketo login

Dear all,

We have been experiencing a screen freeze on login since this morning on multiple instance. Just after entering the credentials, Marketo freezes on the Violet screen.

it can be solved with 2 or 3 screen refresh.

Are you seeing the same ?

-Greg

4 REPLIES 4
Anonymous
Not applicable

Re: Screen freeze on Marketo login

I have not seen this

Kenny_Elkington
Marketo Employee

Re: Screen freeze on Marketo login

I've seen this occasionally.  A cache refresh will clear it out every time, so ctrl+f5 on windows, cmd+shift+r on mac.

John_Clark1
Level 10

Re: Screen freeze on Marketo login

Hi Greg,

This is a known issue at the moment, and our engineers are working on a fix.

John

Grégoire_Miche2
Level 10

Re: Screen freeze on Marketo login

Thx John 🙂