Scoring RESET

[Anonymous]

Is there a way that I can reset old scoring and start from "0" again?

Thanks

Mabel 

[Mel_Dadoly]

Hi Mabel,

You can run your leads through a smart campaign that changes the score to zero like this:

If you have a large database, I would recommend running the campaign overnight or over the weekend so the processing of this campaign doesn't interfere with the day to day activity in your instance.

[Anonymous]

I have done that but seems like the scoring still hasn't reset? ::( 

[Grégoire_Miche2]

Hi Mabel,

Just run a smart campaign and have a flow step "change score " and "=0" in the new value.

-Greg