Scoring help for visits to demo site and fills out form

Anonymous
Not applicable

Scoring help for visits to demo site and fills out form

We have a form users complete to get credentials to access our product's demo site. In our first iteration of our scoring program, we've assigned +30 to filling out the demo form and +25 to accessing the demo site (we've added munckin code to the product). This way a user who does both exceeds our 50 pt threshold and is deemed an MQL. 

But there are times when we send outbound emails to prospects with the link to our demo site and the credentials, so they don't have to complete the form. If we stick to the above scoring, a user who visits our site but bypasses the form is scored much lower. 

What would you recommend we do in cases like this? Should we not use our scoring tokens in these cases but instead score the visits demo site action a +55? 

Thanks,

David

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2 REPLIES 2
Matt_Stone2
Level 9

Re: Scoring help for visits to demo site and fills out form

You could set up a secondary campaign to say 'Visits Web Page = Demo Site" and also "Not Filled Out Form = Demo Signup" and in this situation, give them +55.
Anonymous
Not applicable

Re: Scoring help for visits to demo site and fills out form

Matt is right. My thought though was to tie in the email. So would look like "Was Sent Email = Email Invite for Demo" and also "Visits Web Page = "Demo Site" and "Not Filled Out Form = Demo Site Access Request". That way you dont have them get double scored if they  filled out your form AND also went via your email direct.