Sample Email Sends

[Anonymous]

Hi.

Sample email sending is not working properly for me today, from Preview or Edit modes.

Is there an issue within Mkto that you're aware of?

Thanks,

Steve.

[Anonymous]

There is not an issue that I am aware of at the moment. i just sent myself a sample and received it within seconds.
Can you elaborate on what is "not working properly"?

Rgs,
Cathal

[Anonymous]

Maybe submit a ticket to Marketo.

[Anonymous]

Thanks guys.

I've been informed this seems to be an issue with our company's email spam filter blocking Marketo's IP address.

Sample emails - as well as campaign emails - sent to our company email addresses aren't being received. Anything sent to personal email addresses (Hotmail & Yahoo for example) are fine.

Our head of Digital has been notified & we're looking into it from our side with our IT dept, so leave it with us.

Cheers,

Steve.

[Anonymous]

This happens from time to time.
For anyone who stumbles accross this discussion looking for what to do next this whitelist is a good starting point.