Salesforce MSI "No Template"

[Kristy_Murphy]

So this is where I'm at....

My question is - are you able to apply tokens to this template say for a sales rep signature? I understand tokens but I don't see in Design Studio where I can edit the default for this template. I went into Design Studio>Emails and looked at all of those published for Sales Insight and the no template is not there. I'm thinking that the answer is no but I just want to pick the brains of those far more experienced than me.

Thanks,

Kristy

[Grégoire_Miche2 · Accepted solution]

Hi Kristy,

You are right, you should take the "No template" literally : there is not template that you could edit, so it's empty and will stay that way

-Greg

[Kristy_Murphy]

Thank you! It almost seems too easy! Tripped up on the basics. I appreciate the confirmation.

Kristy