Sales Insights Email: Allow CRM user to edit email

[Katie_Paultre]

We want to disallow CRM users from editing emails in Sales Insights to prevent changes within the template, but is it possible for users to add a note above the templated email to personalize the mailing?

[Vinay_Kumar]

Yes, it is possible to prevent CRM users from editing emails in Sales Insights. You can achieve this by adjusting the user permissions.