Really Slow Synch

[Tim_Madel1]

We are synching over a custom object from Salesforce.  In total it is almost 500,000 rows - each row contains about 30 fields.

It is synching records at the rate of about 500 per hour meaning it will be nearly a month before the synch is incomplete - at the same time our normal contact synch is getting backed up.

What are your experiences with the rate of synch?

[Grégoire_Miche2]

HI Tim,

The rate you are mentioning seems to be about 20 times slower than normal.

This is really something Support can help you with, including increasing the sync rate for a few days until the backlog is resolved.

-Greg

[Tim_Madel1]

Thank you again - your support is truly appreciated.

I have opened a ticket and support said they expanded the bandwidth but we have seen little change.  Will escalate