Progressive Profiling Order

[Anonymous]

I was just told by Marketo that with Progressive Profiling enabled, the fields that are populated are done randomly by Marketo, meaning if I have 15 total fields, of which I have 9 as the "Number of Blank Fields" Marketo will randomly choose 9 of 15 my fields to show, rather than the first 9 fields (by order), if it is a brand new lead.

The next time the lead comes, it shows whatever fields are left, which could include (if what the Marketo support rep has said is true)  First Name, Last Name, and email, even though those are my first 3 fields in my Form list. 

Everytime I've tested my forms with progressive profiling enabled, I ALWAYS received the first 9 in my order. Was this just out of dumb luck? Is this something Marketo just changed? Was my rep misinformed? 

[Anonymous]

Hey Ian,

I was under the impression that the progressive fields show up in the order they are placed into the form when you buid it...their community article on this topic seems to confirm this:


I'd assume that this help article  is correct.