Progress not being recorded in My Learning

[James_Glavin]

I'm new to Marketo, and have just started working through Marketo's on demand courses. I've watched a couple of videos in Basics 1, but notice that my progress isn't being recorded - all progress bars are still at 0%. Anyone else encountered this? In case it's relevant, I'm using the latest version of Chrome.

Thanks!

[Anonymous]

Hi James,

Same for me, but after 24h, it updated...

[James_Glavin]

Thanks Michael - unfortunately that hasn't happened for me. I've submitted a support ticket, so we'll see what they say...

James

[Anonymous]

James, 

I've encountered the same problem. I guess I'll submit a ticket also. Thanks for the suggestion (however indirect). 

Good Luck! 

Kimmah 

[James_Glavin]

Just in case anyone else searches this issue, I've heard back from support with the following:

"There is an error with tracking modules in the LMS.  We have escalated this to the vendor and are awaiting a response.  We will update you as soon as we have it fixed."

James

[Anonymous]

Thanks for the update. I sent an email but didn't hear back. Hopefully it'll be resolved soon. 

Good luck

[Anonymous]

James, just curious to see if your issue has been resolved. It's been over 2 weeks and my email hasn't even been replied to. 😞