Problems with Arabic Characters

[Anonymous]

Has anyone successfully created an email in Arabic that renders all of the Arabic characters properly? We've addressed the right to left alignment, but have not found a solution for character issues. Most characters render correctly, but some show up as boxes.

[Anonymous]

Hi Shannon,

What did you do for the right alignment in Marketo?

Was it just a case of changing the alignment in the editor?

As for the characters, you might want to change the font. We are pulling from word in simplified arabic, which turns into arial in marketo. And if you are uploading a list of names with arabic characters, try this: https://help.salesforce.com/apex/HTViewSolution?id=000003837&language=en_US

[Anonymous]

So I have found the answer to this!

The trick is to add this piece of code at the beginning of your text block, in the html.

<div dir="rtl" lang="ar">

And then all your text reads left to right, and the punctuation is in the right place. This also applies when you have tokens, which is great!

Shannon Keeling​