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Prevent communication limit to recipients

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Simon_Lessard
Level 4

Prevent communication limit to recipients

Hi,

I have a list of internal staff to whom I send all our communications, invitations, product launch but they don't receive everything. They're blocked by our daily/weekly communication limit. Is there a way to sort of "whitelist" them to ensure they receive everything that is addressed to them?

Thank you,

Simon

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Grégoire_Miche2
Level 10

Re: Prevent communication limit to recipients

Hi Simon,

No, there is none if they are within the same smart campaign. But as you can ignore the CL in a Smart campaign (schedule -> smart campaign settings), you may run these in a separate Smart campaign.

Also, vote here:

Greg

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3 REPLIES 3
Grégoire_Miche2
Level 10

Re: Prevent communication limit to recipients

Hi Simon,

No, there is none if they are within the same smart campaign. But as you can ignore the CL in a Smart campaign (schedule -> smart campaign settings), you may run these in a separate Smart campaign.

Also, vote here:

Greg

View solution in original post

Robb_Barrett
Level 10

Re: Prevent communication limit to recipients

Simon_Lessard
Level 4

Re: Prevent communication limit to recipients

Thanks Grégoire,

I like the work around!

Cheers,

Simon