pause leads from receiving duplicate content in engagement program

[Anonymous]

Is there a good way to set the logic to prevent a lead from receiving duplicate content in an engagement program?  For example, if a leads downloads content x via a 3rd party vendor and enters our database, is there a way to prevent that lead from receiving the cast that offers content x?

Thanks,

Sherin

[Grégoire_Miche2]

Hi Sherin,

Yes, it is possible if the contents in your engagement program are programs and not simple emails. You will be able to control the fact that they have already got a content though program membership. See here : Add Content to a Stream - Marketo Docs - Product Docs

-Greg

[Anonymous]

What if they receive the content through a 3rd party site and I just import those leads into a program?  They will become a member of that program but didn't receive the content from that program.

[Grégoire_Miche2]

Hi Sherin,

If you import them as members of the sub program, the Engagement program will consider they have received the content and will not send it twice.

-Greg