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Outlook templates not appearing

Anonymous
Not applicable
‎07-18-2013 09:57 AM
‎07-18-2013 09:57 AM

Outlook templates not appearing

I just installed the add-in so Marketo will track emails sent through Outlook. Our Marketo templates are not appearing. We do not use SFDC; does that make a difference?

Amy
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Anonymous
Not applicable
‎07-18-2013 10:15 AM
‎07-18-2013 10:15 AM

Re: Outlook templates not appearing

Have you published any templates to sales? It is a setting you need to enable on the template.
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Anonymous
Not applicable
‎07-18-2013 11:14 AM
‎07-18-2013 11:14 AM

Re: Outlook templates not appearing

You need to go to the actual email in Marketo, go to settings and check publish to sales insights
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