my.Tokens popping up email script?

Jenn_DiMaria2
Level 10 - Champion

my.Tokens popping up email script?

I'm having an issue in multiple instances of Marketo where I drag a text token into my local tokens and, when I go to edit the name, the option to edit an Email Script token appears. Basically, I'm then unable to add the token because I can't give it a name. Am I the only one?

Tags (2)
5 REPLIES 5
Anonymous
Not applicable

Re: my.Tokens popping up email script?

Confirmed, I'm seeing it as well!

Dan_Stevens_
Level 10 - Champion Alumni

Re: my.Tokens popping up email script?

This is happening for us as well - except it happens with Rich Text tokens (not text tokens).

Mike_Reynolds2
Level 10

Re: my.Tokens popping up email script?

Jenn DiMaria​, Tim CeratoDan Stevens

We just got this earlier this morning as a bug report and it's been escalated to our Engineering team. The others who've spotted it found a work around, which is to just click the 'X' to close that Edit Script window, and it should allow you to then rename the token as normal. Obnoxious bug, but that should work for now until Engineering gets it patched.

Thanks,

Mike

Anonymous
Not applicable

Re: my.Tokens popping up email script?

Great - thanks for the quick reply, Mike!

Rachel_Egan
Level 7

Re: my.Tokens popping up email script?

Glad I'm not the only one. Thanks for the workaround Mike Reynolds