My Bookmarks have been deleted!

Dan_Stevens_ · ‎10-30-2013

I use the Bookmark feature extensively. Today, when I went to access them, I noticed all, but one, have disappeared. Have others experienced this? And is there any way to retreive them?

Anonymous · ‎11-06-2013

Hi everyone,

Our developers have fixed the issue and you shouldn't have any more going forward with saving bookmarks. If you'd like us to try and restore your old bookmarks from our last back up, please email me at lcourter@marketo.com.

Thanks for your patience,
Liz

Anonymous · ‎10-31-2013

Hey all,

I' apologize for this issue and we are actively looking into it. Thank you so much for working together though! Marketo customers are the BEST.

I will respond to this thread once we have a resolution. Thanks for your patience.

Best,
Liz

Anonymous · ‎10-31-2013

lcourter@marketo.com

Dan_Stevens_ · ‎10-31-2013

Can you give me Liz' email address?

Anonymous · ‎10-31-2013

Dan:

You might send a note to Liz Courter at Marketo about this. There are a number of known issues with Badeville that she is actively working to get fixed. You may may want to make sure this one is on her list too.

Anonymous · ‎10-30-2013

I've experienced that several times, so I stopped using them 😞

Michelle_Tizian · ‎10-30-2013

Yeah I'm only showing 5 on mine.