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SOLVED

Missing items in my mobile landing page

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Anonymous
Not applicable
‎02-09-2016 12:31 PM
‎02-09-2016 12:31 PM

Missing items in my mobile landing page

I'm not technical and I don't have in house resources, so I hope someone can help! I'm creating my email preference center and my mobile version looks really different from my template - most notably (aside from bgcolor) that nothing comes over onto mobile: no footer, logo image or anything except my form. Here's the page: InTouch Health​ - check it out on your phone.

I'm guessing I need to make parts of the template editable like in my emails for them to show up, but when I tried making the logo (check out my code below) mkteditbale I can now see the logo in page elements, but it doesn't give me the option to check mobile like it does my form (which is under page elements). Can anyone help me figure out what I'm doing wrong?

pastedImage_1.png

<body>

  <div id="page">

  <div id="sidebar">

  <div class="top-box"></div>

  <div class="site-branding">

  <a href="http://www.intouchhealth.com/" rel="home">

                   <div id="logo" class="mktEditable">

  <img src="http://iacademy.intouchhealth.com/wp-content/themes/academy/ith-logo.png" alt="InTouch Health">

  </div>

                     </a>

  </div>

  <nav class="widget-area">

  <a href="http://www.intouchhealth.com/telehealth-resources/">Telehealth Resources</a>

  <a href="http://www.intouchhealth.com/contact/">Contact</a>

  </nav>

  </div>

  <div class="content">

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1 ACCEPTED SOLUTION

Accepted Solutions
Grégoire_Miche2
Level 10
Level 10
‎02-09-2016 01:10 PM
‎02-09-2016 01:10 PM

Re: Missing items in my mobile landing page

Hi Christina,

The first important question for us to understand what's happening is: are you using a free form template or a guided template ?

The 2 technologies are very different in term of how they support mobile versions and also about editable regions.

On guided, (i.e. truely responsive) you have editable elements and variables and basically, the difference between the mobile and the desktop is managed by CSS.

On free form, positioning is absolute and you can drag and drop elements as you want and where you want on the desktop version, but on mobile, the element will just show one beneath the other. You have the option to select some elements to display only on desktop, only on mobile or on both (the default).

-Greg

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5 REPLIES 5
Grégoire_Miche2
Level 10
Level 10
‎02-09-2016 01:10 PM
‎02-09-2016 01:10 PM

Re: Missing items in my mobile landing page

Hi Christina,

The first important question for us to understand what's happening is: are you using a free form template or a guided template ?

The 2 technologies are very different in term of how they support mobile versions and also about editable regions.

On guided, (i.e. truely responsive) you have editable elements and variables and basically, the difference between the mobile and the desktop is managed by CSS.

On free form, positioning is absolute and you can drag and drop elements as you want and where you want on the desktop version, but on mobile, the element will just show one beneath the other. You have the option to select some elements to display only on desktop, only on mobile or on both (the default).

-Greg

1,318
Reply
Anonymous
Not applicable
‎02-09-2016 01:48 PM
‎02-09-2016 01:48 PM

Re: Missing items in my mobile landing page

I see. Yes, I'm using free form landing page. In that case, that makes sense. Thank you for clarifying!

Since this is a one time use form / landing page for subscription center, I'm fine with mobile looking the way it does, except I'd like the background to change to white instead of that ugly brown color. I have no idea where that color came from. Any ideas Grégoire Michel or Justin Cooperman​?

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Justin_Cooperm2
Level 10
Level 10
‎02-09-2016 01:52 PM
‎02-09-2016 01:52 PM

Re: Missing items in my mobile landing page

The mobile bg color is inherited from the bg color of the <body> element in your template. You can change it by clicking on it when in the "Mobile" tab.

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Anonymous
Not applicable
‎02-09-2016 02:52 PM
‎02-09-2016 02:52 PM

Re: Missing items in my mobile landing page

Fixed it! Thank you Grégoire Michel​ and Justin Cooperman​ for all of your help! Hope to see you both at Summit.

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Justin_Cooperm2
Level 10
Level 10
‎02-09-2016 01:10 PM
‎02-09-2016 01:10 PM

Re: Missing items in my mobile landing page

You are using a free-form landing page, so when you activate the mobile version, the only content that will appear are the Editable Elements you dragged on via the LP editor. No template elements will appear. Our docs should describe how this all works if you do a quick search

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