Merge contacts in SFDC

[Carlos_Barrera]

Hi Community I want to ask Is there a way in Marketo to make sure a merged record doesn’t add the scores together? I have upload a list in Marketo but SFDC automatically merged and sum the scores creating a mql. Do you haveHave any sugggest for this problem.

[Grégoire_Miche2 · Accepted solution]

Running the merge through the API is the only alternative. When running it manually, this is the only possible behavior.

Vote here:

-Greg

[Carlos_Barrera]

Thanks for your help Grégoire Michel.

[Grégoire_Miche2]

You are welcome

[Sean_Richards]

We use Ringlead to handle these merges, which adds some additional options for how this is handled.