Marketo Webex Error

[Anonymous]

Suddenly all the Webex accounts, which were integrated with my account have stopped working. While creating an event, I get this error: "Error getting Events listing - Webex API call error; Session ticket is required [Webex exception ID = '030083']" "
When I try to update the credentials for Webex in Admin>Launchpoint, it gives me this error: " Session ticket is required".

Please help!

Regards
Rachit

[Kenny_Elkington]

This may be due to account issues with your webex account.  Sometimes this is encountered with trial accounts that are lapsed and then converted.

[Julz_James]

Have you recently changed the passwords on your accounts?  I'd check all the passwords and also as Kenny mentioned, confirm your webex account it all put date etc.

[Alok_Ramsisaria]

Rachit, this might have been due to API changes done by Webex. Try to update all the access information again or reset credentials and update them.

[Marie_Ligier]

Thanks Alok this worked for me!

[Anonymous]

Hi Rachit - did you ever figure out what was going on? I'm getting the same error now.

I think it might be something to do with our SSO. Thoughts?