Marketo to Microsoft Dynamics - Error on Sync

[Jean-Pascal_Mer]

Hi guys,

Does anyone know what this error means?

-142927238242 Principal team (Id=a3e9f7d2-00d5-e211-b921-00155d082234, type=9) is missing prvReadLead privilege (Id=a8ecac53-09e8-4a13-b598-8d8c87bc3d33)

The Marketo CRM User has complete rights, so I'm not sure why it would give an error when trying to push a lead to CRM.

He also has Read-Write access.

Thanks,

JP

[Jean-Pascal_Mer]

Forget this! Found out why it was not working, the problem is not the Marketo user but the Lead Owner user that didn't have necessary rights!

[Anonymous]

Were did you find these errors. I can't seem to get any data on sync.

[Kenny_Elkington]

It should be in the Marketo Error Log in CRM.  It should be under settings, wherever that is in you particular edition.

[Anonymous]

Thanx Kenny, I found those. Any idea if there is any error messaging in Marketo regarding errors? it seems sync happens very rocky (sometimes a newly create contact syncs, sometimes it doesn't).

Danny Burlage

[Kenny_Elkington]

Certain classes of errors will appear in your Marketo notifications, but I don't really know if there's a list of which will appear where.