Marketo Modules Not Showing Up

Noor_Tarique
Level 2

Marketo Modules Not Showing Up

Any ideas on what could be happening here? I have tried multiple browsers and restarted my computer - I am still unable to see modules in Marketo - Need to draft some emails - Help!!
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3 REPLIES 3
Josh_Pickles
Level 7 - Community Advisor

Re: Marketo Modules Not Showing Up

Hi Noor,

Is this a new template or an existing template? Has the template recently been updated? Are your colleagues experiencing the same issue?

If you're experiencing this across multiple browsers, it could be one of a few different things:

- Marketo is having trouble displaying the module snapshot/preview. Are you still able to drag modules onto the email stage?

-  This is something possibly to do with the template (at least that's the first place I'd start looking) which means it's hard to diagnose the problem without visibility into the code. 

Noor_Tarique
Level 2

Re: Marketo Modules Not Showing Up

I am not able to drag modules to the email stage.

Grace_Brebner3
Level 10 - Champion

Re: Marketo Modules Not Showing Up

I've also had this a couple of times where is just seems to be a weird bug in the template saving process - first things first, I'd try validating the template code and reapproving it