I did a demo with Sprinklr two weeks ago and the "create a lead + custom activity line item" is still the limit of their integration. That said, we're looking to move forward with the integration anyway in 2017 and I'm an admin for both systems at my place. Will be happy to keep interested parties in the loop as we progress.
Thanks Miles for the details above. Can you help me with the documentation or any links what you might have which helps us to better understand the capabilities that Sprinklr integration with marketo brings ? We are comparing the marketo native social capabilities vs an integration with Sprinklr. Thanks in advance.
I was able to find the following document that sheds some light on the capabilities of a Sprinklr + Marketo integration.