Marketo Email Templates Not Updating in Outlook

[Marisa_Rybar]

I'm testing out the email templates in the Marketo add-in for Outlook, and the only way I can get the email templates to update is if I close out my Outlook program completely and restart it. Shouldn't these email templates automatically update in Outlook? Or is there another step I am missing in the process?

[John_Clark1]

Hi Marisa,

I believe the templates are only checked when Outlook first starts up.  I've looked through my Outlook to see if there was any kind of a refresh button, but I'm not finding anything.

John

[Marisa_Rybar]

Dang it. I'm setting up templates for our sales team to be able to use, so now every time I make a modification I'm going to have to email the entire team to tell them to restart their Outlook. That is really disappointing.