Re: Marketing emails approved and reverting back to former draft?

Aubrey_Morgan
Level 3

Marketing emails approved and reverting back to former draft?

Our team has been experiencing  issues with Marketo creating designed emails and approving a draft, only to come back and find out that the email has reverted back to the previous state prior to approving it. This has happened on 3 different occasions in the past week and I'm wondering if it's happening to anyone else? I've never seen this before and it's causing a lot of duplicate work and headaches on our team.

1 REPLY 1
Paul_Johnson
Level 5

Re: Marketing emails approved and reverting back to former draft?

Audrey,

I would set up a support ticket for this issue. I can't think of anything and nobody has replied to this in over a day. I would setup a support ticket. Seems like an instance error.