Managing Subscriptions of Interesting Moments

[Anonymous]

Is there a place for sales to manage their subscriptions of interesting moments? For example, where does a salesperson go if they want to stop receiving an email alert for a certain interesting moment?

[Iryna_Zhuravel4]

Does anyone have any insights on this?

[Anonymous]

Same problem. Have someone who subscribed to interesting moments type "email" instead of the person and is getting hundreds. She attempts to unsubscribe but gets an error or has no results to all types, just that person. The rest still come in. How does she unsubscribe to a "type" versus a person?

[Nicole_Marsano]

Looking at this chain and wondering if there is an answer to this? We have sales reps who say they have already subscribed but now no longer receive the notices. Is there some place for them to see what they subscribed to? Are there any events (ie reinstalling Marketo Insight) that would cause a subscription to stop besides unsubscribing?

[Anonymous]

Following on Alison's question, is there a subscription management for interesting moments?  I have sales reps that receive hundereds of emails for accounts and activities that they did not sign up for and then get error messages when they try and unsubscribe. 

any insight or help is appreciated.

Thanks
renee

[Anonymous]

Oh okay, so there is no central place for them to see everything they've subscribed themselves to?

[Anonymous]

They will have to click the unsubscribe link at the bottom of the alert that they are receiving.

[Anonymous]

So once they subscribe to an alert (via the interesting moments tab in SFDC), how do I unsubscribe them?

[Anonymous]

Interesting Moments are controlled by the Marketers who are creating the campaigns.  There is no place for the sales person to manage this, so they should contact the marketing manager who created the campaign to manage the alert.