Issues with Campaign Activity Reports

[Anonymous]

Has anyone else been experiencing issues getting your campaign activity reports to run? I have tried in 3 separate browsers and the wheel keeps spinning like it is thinking without generating the reports.

Any help ideas??

[Anonymous]

We get an infinite-loading loop when we try to open any of our revenue-cycle analytics reports, and we have email programs that have been "sending" for the last four hours with no progress.  Looks like the problem is on the Marketo side.

[Valerie_Armstro]

Hi Jessica,

Have you tried narrowing your search by only selecting a few folders in the setup?  Our instance has over 5,000 campaigns (active and inactive) so my report would attempt to generate then time out.  However, when I reduced the number of campaign folders selected, I managed to get the reports to run. I would try narrowing your filters if you have no already and see if you can get it to run. If you still have issues, I'd contact Support.