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Issue with A/B Test - Error

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Kim_Allen
Level 10

Issue with A/B Test - Error

Hi,

I have an email that's had a draft A/B test under it for a while. I want to either edit it or delete it and create a new one. I was able to edit it but for some reason whenever I go to approve the test it says "NOT ALLOWED" so then if I go to delete it, it gives me the message "Error Deleting Test Group".

Anyone else have this issue?

Thanks!
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Anonymous
Not applicable

Re: Issue with A/B Test - Error

I have had this issue too. I've come across it with deleting an email that was moved from the design studio to marketing activities with a test. I had to have Marketo Support fix it on the backend.

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Anonymous
Not applicable

Re: Issue with A/B Test - Error

I have had this issue too. I've come across it with deleting an email that was moved from the design studio to marketing activities with a test. I had to have Marketo Support fix it on the backend.