Is there a way to look at why emails bounced for a specific email?

[Tom_Kerlin2]

Hi all,

Is there a way to look at why emails bounced for a specific email?  In the email performance report I can see counts for hard and soft bounces but I’d like to know the reasons within those categories without having to dive into each leads activity details manually.

Thanks,

Tom

[Grégoire_Miche2 · Accepted solution]

Hi Tom,

Create a lead performance report. Group it by bounce reason, filter it to include only the leads that had this email bounced.

-Greg