Hi Daniel,
You should definitely like my idea here:
Might try the following if you haven't already before creating a support case:
- is it happening with any smart campaign? Make a new one to test.
- is it happening if you clear your cookies or use an incognito window in your browser?
- is it happening in a different browser? (Chrome v. Firefox v. IE)
- is it happening on a different device? Log in with your coworker's computer and try it (remember to log out when you're done).
If you do open a support ticket, be sure to include the results from the above. Otherwise, they'll likely start by asking you the same questions and the case will take longer to resolve.
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