Is anyone having a bug where they can't reorder their choices in a flow?

[Anonymous]

Th option to move choice 1 to choice 3 let's say is not there?

[Justin_Cooperm2]

Weird, haven't seen that one. Did you log a support ticket yet so that we can dig into that?

[Anonymous]

Hey Justin,

I can't because my support admin is out of town. I have admin permissions in my instance, but I can't submit a ticket and It is frustrating

[Grant_Booth]

Hi Daniel,

You should definitely like my idea here:

Might try the following if you haven't already before creating a support case:

- is it happening with any smart campaign? Make a new one to test.

- is it happening if you clear your cookies or use an incognito window in your browser?

- is it happening in a different browser? (Chrome v. Firefox v. IE)

- is it happening on a different device? Log in with your coworker's computer and try it (remember to log out when you're done).

If you do open a support ticket, be sure to include the results from the above. Otherwise, they'll likely start by asking you the same questions and the case will take longer to resolve.