Imported Responsive Email Templates

[Anonymous]

Has anyone used the responsive email templates from the Marketo library? Specifically, the StoreForest (MiniShow) templates?

So far I've found them to be buggy. For example, there are broken image links in the email templates, but they're the correct in the email draft (the real image URLs are http://na-a.marketo.com/rs/mktodemo17/ instead of http://na-a.marketo.com/rs/marketoreferencelibrary/). 

I just tried testing some of these default responsive email templates (imported from the Marketo library), and they're really not interpreted by Outlook very well at all (before image download, that is). 

Here's a preview in OWA before image download:


And after image load:


That kind of problem is a deal-breaker in using these templates. Has anyone spent the time to fix this problem with these email templates? Or has anyone else spent the time to find the best tried-and-tested email templates they could share? Coding emails is my absolute least favorite web development work, as it is for nearly all developers.


Best,
Edward Unthank

[Jep_Castelein2]

I do believe we are aware of these issues and will be fixing them shortly. Let me check on the schedule

[Michelle_Tizian]

I tried one of the first simple responsive mobile email templates and one from the storeforest templates.  The font color is really really faint when viewing on an iphone. 

[Anonymous]

Edward,
We uploaded a newer version today - could you please reimport and try the latest version.

Raj

[Anonymous]

Raj:

The problem persists with the new versions, after having deleted all old versions of the templates and emails. The "Read More" button images are all broken, as well as the social buttons in the footer. 

Working image: 
background="http://na-a.marketo.com/rs/mktodemo17/images/bg2.gif"

Non-working image: 
img src="http://na-a.marketo.com/rs/marketoreferencelibrary/images/spacer2.gif" 

As I said above, the problem appears to be the Marketo directory hosting the images. If it works for you within your marketoreferencelibrary instance, I would suggest the problem might regard permissions.

While annoying, I can work around the broken images easily by hosting them on our own site. I'm more interested in the not-downloaded image dimensions taking up all of the above-the-fold screen real estate, as replicable in OWA with the provided email templates. The trouble shooting there will consume many hours of time if I attempt to fix it myself.


- Edward Unthank

[Anonymous]

could you please tell me the name of the template that you are using?

[Anonymous]

I picked a random light background template: StoreForest-red-LightFG-LightBG-layout7

[Anonymous]

Edward,
A recent change to the program library implementation broke the image copy.  I've fixed the red-LightFG-LightBG layouts - will fix the other ones tomorrow.  Please try again and let me know if it works now.  Sorry about the inconvenience

Raj

[Anonymous]

Edward,
We have fixed all the responsive templates.  Please try now and let me know if you encounter any more issues

Raj

[Dan_Stevens_]

Where are these new templates located?  I searched for "StoreForest" and there were no results.