If choices in send email program

[Bogdan_Moisa]

Hello!

I'd like your advice on building a program for sending emails in different languages. The program is build up like this: Language is French - send French email; Language is Dutch - send Dutch email;

It was all clear and simple until I had to work on the email for Belgium. I included the Belgium email in an If choice like "If Country is Belgium sent Belgium email;"

The idea is that people who will receive the email will then be able to complete the form in their desired language (Dutch or French) and then they will be included in one of the available language streams.

However, I am not sure what would happen if the country is Belgium and language is Dutch. I have put the country condition on top (so it is the first matching one) - does this mean that people from Belgium will receive the Belgium email and then be skipped for the language step? So if someone has country Belgium and language Dutch will he receive only the Belgium email or the Dutch email too?

I hope I have been clear enough.

Thank you!

Bogdan

[Matjaž_Jaušove2]

Hi Bogdan,

can you maybe post screenshots of your Smart List and Flow Step so the setup is more clear?

Best;m

[Bogdan_Moisa]

Yes, here is the send email flow from the smart campaign 

[Matjaž_Jaušove2 · Accepted solution]

The recipients will receive the first listed choice that is true for them. So everybody that is from Country=Belgium will receive Belgium email (Choice 1), regardless of what their language preference is.

[Bogdan_Moisa]

And people who have received the Belgium email (choice 1) will not receive the French or Dutch emails, right?

[Matjaž_Jaušove2]

No.

[Bogdan_Moisa]

Thank you very much Matjaž!