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I can't get my Marketo Email Add-in to work. I keep getting a "fail" message. Please help!

Anonymous
Not applicable
‎06-04-2014 08:41 AM
‎06-04-2014 08:41 AM

I can't get my Marketo Email Add-in to work. I keep getting a "fail" message. Please help!

I can't get my Marketo Email Add-in to work.  I keep getting a "fail" message.  Please help!
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Kim_Allen
Level 10
Level 10
‎06-04-2014 08:47 AM
‎06-04-2014 08:47 AM

Re: I can't get my Marketo Email Add-in to work. I keep getting a "fail" message. Please help!

Outlook? I'd try restarting and then reach out to Marketo support.
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Anonymous
Not applicable
‎06-04-2014 09:53 AM
‎06-04-2014 09:53 AM

Re: I can't get my Marketo Email Add-in to work. I keep getting a "fail" message. Please help!

I think it happened to my team a while back. Someone downloaded the 64-bit version when theirs was a 32-bit. They Uninstalled the 64-bit restarted and installed the 32-bit.
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