How to get Custom option showing up for Service field in New Service window

Anonymous
Not applicable

How to get Custom option showing up for Service field in New Service window

Hi guys,

In the Get Started Guide (http://developers.marketo.com/blog/quick-start-guide-for-marketo-rest-api/), I see in the New Service the Service field has a option Custom. But in our account we didn't see that Custom option. Do you know how can we get that option show up?

new-service.png

new-service-2.png

4 REPLIES 4
Anonymous
Not applicable

Re: How to get Custom option showing up for Service field in New Service window

I think if you're on Spark edition, the API is not enabled. If you're not on Spark edition, you should probably file a ticket so they can enable it for you.

Kenny_Elkington
Marketo Employee

Re: How to get Custom option showing up for Service field in New Service window

You need to have provisioned an API only user before this option becomes available.

Anonymous
Not applicable

Re: How to get Custom option showing up for Service field in New Service window

I got this error when I tried to create a case.

Screen Shot 2015-09-14 at 10.21.17 AM.png

Kenny_Elkington
Marketo Employee

Re: How to get Custom option showing up for Service field in New Service window

You'll want to reach out to supportfeedback@marketo.com