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how to change gate to inventory in RCM
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07-15-2014
11:04 PM
07-15-2014
11:04 PM
how to change gate to inventory in RCM
I could not get rid of the ('Known') Gate that follows the Anonymous stage.
I would like to get rid of it because lots of Leads are stuck at the 'Known' gate and I could not work out why I can't push them out.
Any suggestions?
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revenue cycle analytics
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07-16-2014
11:53 AM
07-16-2014
11:53 AM
Re: how to change gate to inventory in RCM
Hi Peter,
The Known stage is a system-defined stage that can't be deleted. If you changed the type to Gate, you can change it back to Inventory. Please contact support@marketo.com if you run into any issues. Thanks.
TJ