Re: How many emails can a sales rep send at once using Sales Insight from a SFDC view?

Anonymous
Not applicable

How many emails can a sales rep send at once using Sales Insight from a SFDC view?

Our sales reps want to use Sales Insight more aggressively and want to be able to send out emails from SFDC views. There's a button to "Send Marketo Email" in a lead/contact view so that's easy. Is there a limit to # of email recipients for a sales email?

From testing, it seems like the email distribution fails if a batch is > 5 recipients, but I wanted to check. 

Any way to know the limit to # of sales emails that can be sent at once?
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Veronica_Holme4
Level 10 - Champion Alumni

Re: How many emails can a sales rep send at once using Sales Insight from a SFDC view?

Check your version of MSI in Salesforce under Setup > Installed Packages. If you are using MSI version 1.4283 or above your upper limit should be 200. The vast majority of customers should be on this version or higher.

If it is failing below this level, you may need to look at logging a Support ticket.

Veronica