How long before deleted Marketo PDF files no longer load

Anonymous
Not applicable

How long before deleted Marketo PDF files no longer load

I deleted some out of date PDF guides from Marketo about 36 hours ago, and while I thought they came down right away, I've noticed a couple of things, even after completely clearing my browser history:

1) some files still came up when I used the URL
2) sometimes the HTTP version was down, but typing HTTPS loaded the file (and vice versa)
3) sometimes the documents come down, but can then be loaded again hours later.

I'm assuming this is a result of Marketo using a CDN that takes time to propagate worldwide, but I can't find any info on that.

Can anyone confirm this or have any information on the amount of time it takes for files to permanently come down?

Thanks,
Berny
Tags (1)
2 REPLIES 2
Justin_Cooperm2
Level 10

Re: How long before deleted Marketo PDF files no longer load

Can you file a support ticket? This doesn't sound right. Support will reach out to the appropriate owner and try to get this resolved for you.
Anonymous
Not applicable

Re: How long before deleted Marketo PDF files no longer load

Ticket has been created. Note that 72 hours has now lapsed and content is still downloadable.