How do you track opens and clicks on text emails only

Michelle_Tizian · ‎02-04-2013

Does anyone have any idea how to track open emails and link clicks on the text version of the email only? The previous email application that I used to use has this capability and I was wondering if this is available in Marketo.

Anonymous · ‎09-17-2013

Michelle,

Did you ever get an answer on this? With the new text only emails I just sent out one and it shows 0 opens so I'm curious if we can't track this?

Michelle_Tizian · ‎09-17-2013

Hi Kim,

I don't think you can track opens for the text version. But you might be able to track the clicks on links. I'll see what happens when I send out just an all text version.

Anonymous · ‎10-01-2013

Hello Michelle,
I'm looking to know if Marketo can track clicks on links in text version emails. Did you succeed?
Thanks!

Anonymous · ‎10-01-2013

You should be able to track clicks... Opens cannot be tracked in text-only as Marketo counts an open as loading the images.

Hope this helps!

Michelle_Tizian · ‎10-23-2013

To answer my own question after I did some testing on this today, you can't track clicks on a text version of an email. I checked this on the campaign stats and email link performance report. It also shows on this page, on how to set up a text version of an email that you can't track clicks stats. http://community.marketo.com/MarketoArticle?id=kA050000000LB9bCAG

Anonymous · ‎10-23-2013

Thanks for the follow-up Michelle.

How do you track opens and clicks on text emails only

How do you track opens and clicks on text emails only

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