Handling race conditions with Salesforce

shweta_k
Level 2
Hi,
Looking for best practices and recommendations/tips etc. to manage race conditions between Marketo and SF. Here's what we are facing. Sometimes during lead conversions, I see the status of 'Converted' on the converted lead written into Marketo which then syncs this value on the Contact record on SF overwriting the actual status (for some reason we have 'Converted' as a lifecycle stage). We now end up with Contact records with the status 'Converted'. I see similar issues when campaign members are created at the same time as lead conversion and getting associated with the converted lead rather than the contact record. What's the best way to handle this? Does it make sense to have a delay between lead creation and conversion? Curious if anyone here has also faced these issues and how you handled them. Appreciate any help here.
 
Thanks,
Shweta.
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