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Frozen Form Field

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Anonymous
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Frozen Form Field

One of the fields (1st field) in my form is basically frozen. You can fill out every other field in the form, but it won't allow you to put anything in the 1st field, which is problem b/c it is required. Has anyone else experienced this? Any idea what's going on here? I've never experienced this before. Any suggestions on how to fix this would be great!
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Anonymous
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Re: Frozen Form Field

It is likely there is another element overlapping the first field, effectively making it difficult to access (unless you use tab). That is HTML layering.

Opening the landing page in Design Studio and clicking the form element will display the property sheet.
Set the layer 16 or higher.
Re-approve and re-test. It should be accessible.

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2 REPLIES 2
Anonymous
Not applicable

Re: Frozen Form Field

It is likely there is another element overlapping the first field, effectively making it difficult to access (unless you use tab). That is HTML layering.

Opening the landing page in Design Studio and clicking the form element will display the property sheet.
Set the layer 16 or higher.
Re-approve and re-test. It should be accessible.

View solution in original post

Anonymous
Not applicable

Re: Frozen Form Field

That fixed the problem, thank you!!