Filter out leads by SFDC lead queues

[Anonymous]

Hi Everyone,

Looks like what I need is not possible but I still would like to make sure.

Is it possible to filter out leads in Smart List by SFDC queue?

Thanks,
Anton

[Anonymous]

That works well for a one-off scenario, but unless you build additional logic to move leads out of that campaign when the lead owner changes then it will not stay up to date!

[Anonymous]

I found that the easiest way to achieve my goal is creating a separate SFDC Campaign and route all leads owned by a certain queue into there. Then use that SFDC Campaign to filter out leads in Marketo.

Anyway thanks for ideas!

[Anonymous]

Yeah, that would probably be the best solution. Thanks again!

[Anonymous]

Got it. In this case could you add another SalesForce field like product interest to define the queue?

[Anonymous]

Thank you, Mark.
I needed to be more specific. Your suggestion, as far as I understand, will filter out ALL queues, not just a certain one. While I need to filter out a certain queue.

[Anonymous]

What object would that field be in?? Wouldn't it need to be in both lead and contact for Marketo to see it?

[Anonymous]

You can also create a new field in SFDC to store the QUeue name (trigger to update queue name whenever a lead owner changes to a queue)is assigned to the so then you can actual see which queue to filter.

[Anonymous]

use two filters together to build a smart list that will define members of all lead queues:

1. "SFDC type" = IS NOT EMPTY
2. "lead owner email address" = IS EMPTY...

...then just say "NOT A MEMBER" of that smart list.