Failing to Test Dynamic Email Based on Segmentation

Anonymous
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Failing to Test Dynamic Email Based on Segmentation

Hi everyone,

I'm new to dynamic email content based on segmentation and just when I thought I had set up everything correctly, my tests are failing!

I created segments based on industry:

Industry 1 Smart List:
 * Industry = Industry 1

etc.

Then I created an email inside of a program and added dynamic elements (changed the subject, images and body).

Then I created some test leads in SFDC and changed their Industries appropriately (to test each email variation).

But whenever I send, all I get are the default segmentation content. It's like it's not picking up on the industry at all!

When I go the Segmentation, I can find the test leads there, and in the lead detail in Marketo it even says the correct Industry Segment.

The test email is approved.

What else am I missing???
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Anonymous
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Re: Failing to Test Dynamic Email Based on Segmentation

Hard to know if you have overlooked anything without screen shots, but be sure you've checked the following:
  • In the overview page of your segment, is the Status "Approved" and you can see the list of the segments and the lead count next to them? 
  • Is your email approved and doesn't still have a draft version?