Re: Facebook Pages Not Refreshing on Link through Launchpoint

briang
Level 1

Facebook Pages Not Refreshing on Link through Launchpoint

I have recently became an admin for some new pages on Facebook. I can not get them to show on the Marketo side. I have deleted access and tried to re-auth Facebook, but my same few pages show up.

 

Anyone know how to get this to refresh?

4 REPLIES 4
Jo_Pitts1
Level 10 - Community Advisor

Re: Facebook Pages Not Refreshing on Link through Launchpoint

Is the account you're authenticating with an admin on those pages in question?

briang
Level 1

Re: Facebook Pages Not Refreshing on Link through Launchpoint

That is correct. I am full admin on all pages.

Jo_Pitts1
Level 10 - Community Advisor

Re: Facebook Pages Not Refreshing on Link through Launchpoint

Do you also have admin access to the advertising account?

briang
Level 1

Re: Facebook Pages Not Refreshing on Link through Launchpoint

Yes, that is correct.