My organization has a functioning Facebook integration for lead cards, with a full smart campaign to organize our lead data accordingly.
As a part of our flow steps, we had "Change Data Value" for our Lead Source from Facebook Lead Ads to our proper SFDC value. This was working nicely up until 12/20, and this step is now being completely ignored.
Looking at both the campaign results and each lead's history, there's not even a mention of the step as being skipped, it just doesn't appear.
I've also attempted manual data changes within Marketo to change this value, but it doesn't stick. I can manually update in SFDC one record at a time and it'll stick in SFDC, but doesn't update the Lead Source back in Marketo.
Is there any reason this field would not be changing as it should all of a sudden?
Solved! Go to Solution.
Thank you, Greg!
You're absolutely right, I'm seeing that blocked now, a change someone on our global team must have instituted without notifying the regional teams. I'll work internally to fix. Much appreciated!