Hello helpful community,
I have a call into Customer Support about this but have come up empty so far. We are using a Facebook Lead Ad with the new trigger rolled out in March with the new release. I've followed the set up instructions here: Set Up Facebook Lead Ads - Marketo Docs - Product Docs and the campaign instructions here: Use Lead Ads Filters and Triggers in a Smart Campaign - Marketo Docs - Product Docs.
We launched a small ad as a trial, and have received a couple of Leads, but Marketo did not pick them up. When setting up the campaign I wanted to use the logic Facebook Lead Ad Form Is and the name of the form, which looks like it should populate as a drop down list, but nothing populated. I changed it to Contains, but no luck.
Since Customer Support has yet to find a solution, I just wanted to see if anyone else had encountered the same, and how you resolved the issue.
Thanks!