Is it possible to export a template from one accout so you can import it into another? These accounts are not connected, however I have access to both accounts.
When you call support, reference that you want to import programs from one instance to another one of your instances. This is the mechanism by which you will import a template. Here is more information (while the article describes doing this with the Marketo program library, we can link instances together): http://community.marketo.com/MarketoArticle?id=kA050000000L7xvCAC
You could just cut and paste the HTML into a blank template in the target instance. If you needed to do many of these Support can link the two instances.
When you call support, reference that you want to import programs from one instance to another one of your instances. This is the mechanism by which you will import a template. Here is more information (while the article describes doing this with the Marketo program library, we can link instances together): http://community.marketo.com/MarketoArticle?id=kA050000000L7xvCAC