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Event not appearing in app

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Jessie_Coluccio
Level 3

Event not appearing in app

Morning Team,

This one is driving me a little nuts this morning- I have been researching and modifying all morning and I am stuck!

I've created an event scheduled for today- confirmed it.

Created and added new role- for access mobile application - edited current users (except admin)

Added members

Downloaded the app and logged in- no events?

Also is it possible to go to an event with no one on the list purely to add leads?

Thanks so much for your help

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Jessie_Coluccio
Level 3

Re: Event not appearing in app

Found the answer!

To configure this, go into Admin > Tags, and edit the Event channel. Change the 'Mobile Check-in Status' field next to your default status (mine is "Invited"), and save. Once done, your events should immediately begin appearing within the app.

registered.PNG

Big thanks too Matthew Barnett​ for his response on this thread https://nation.marketo.com/message/104397#comment-104397

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Jessie_Coluccio
Level 3

Re: Event not appearing in app

Found the answer!

To configure this, go into Admin > Tags, and edit the Event channel. Change the 'Mobile Check-in Status' field next to your default status (mine is "Invited"), and save. Once done, your events should immediately begin appearing within the app.

registered.PNG

Big thanks too Matthew Barnett​ for his response on this thread https://nation.marketo.com/message/104397#comment-104397