Thank you Edward. Could you share a screenshot of the flow for the triggered exclusion?
This may be regressing by a step, but I still have a heck of a time with Smart Campaigns and Engagement Programs.
In your example, if you add that program (LNA...) to your Engagement Program...when it asks you to select a Smart Campaign, what Smart Campaign do you select? One of the several listed in the LNA Program? Or is there an independent Smart Campaign for the Engagement Program?
Thank you for your help. This is something I have just not been able to wrap my head around.