Emails sent through sales insight not showing in email tab

[Anonymous]

I've set up a few emails that are available for use by our sales team via sales insight but when an email is sent the email information isn't showing up on the email tab of the lead or contact record within sales insight.

Am I missing a step? I thought you should be able to see the email in the email tab with the open and clicked check boxes.

[Anonymous · Accepted solution]

There is an open ticket with Engineering on this topic.  You can call into support as well if you would like to get added to the ticket and notified when it is fixed.

[Anonymous]

Thanks Cheryl, I hav a few end-user of Sales Insight that have asked me the same thing this week...

[Anonymous]

Thanks for the update Cheryl. I'll call to get added to the ticket.

[Anonymous]

Is there a date when engineering will come back with an update on this issue?
Thanks

[Anonymous]

This has been solved - they emailed me today! Check your Email section and you should see the Sales Insight ones....