Email Footer

[amyvoigt_PBC]

I realized that all the links to our privacy statement don't work in our nurture program streams. This is about 100 emails. Is there a way to go and fix the one broken link or do I have to go into every email and change them manually? 

[Miray]

@amyvoigt_PBC  are you using a snippet for the footer for the privacy statement? Then you can update the broken link from the snippet and it will apply to all your emails. 

[amyvoigt_PBC]

I don't believe that we are....is there a way to check?

[Miray]

@amyvoigt_PBC  the easiest way that you can check if your email has a snippet or not from the email overview screen. But this overview will show all the snippets, so if you have more than 1 then you also need to look for the name of the snippet, such as, footer, header, privacy etc. Let me know if you can see from the overview any of them

 

[amyvoigt_PBC]

Sadly there is no snippets 

[Miray · Accepted solution]

@amyvoigt_PBC It's common practice to include snippets in the footer. However, since there are no snippets currently, you might want to check if you have tokens in your email footer. You can check for tokens from the token tab in the email program or from the email draft.

[Zoe_Forman]

@amyvoigt_PBC  as @Miray says snippets will be your best friends to ensure consistency and ease of updating ( copyright year) and link changes or Office address changes in your email footer going forward.

If you have multiple businesses, brands, or customer types, you may want to consider dynamic snippets based on your Marketo Segmentation—this could be based on product, region, state, or language, depending on your organisation.

@Jo_Pitts1 redirect solution is a quick fix for now but will not help if you need footer updates/changes in the future.

[Jo_Pitts1]

@amyvoigt_PBC , short of changing all your emails (YUCK!) can you do a redirect on the website to take people to the correct page?